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Sizes

Men’s tee shirt
  S M L XL
Height in cm 70 72 74 76
Chest in cm 54 56 58 60
  S M L XL
Height in cm 70 72 74 76
Chest in cm 54 56 58 60
Handles in cm 61 62 63 64



Women’s Tee shirt

  S M L XL
Height in cm 52,5 54,5 56,5 57,5
Chest in cm 39 41 43 45



Jeans

American sizes 25 26 27 28 29 30 31 32 33 34
Metric sizes 34 / 36 36 36 / 38 38 38 / 40 40 40 / 42 42 42 / 44 44

American length of legs 31 32 33 34
Metric length of leg 77,5 80 82,5 85

The length of legs is specified in second figure: 28/31 corresponds to an American size 28 and one length of leg 31





Customer Service Helpline

Should If you need further information on a product, do not hesitate to call +33 158 201 058 from Monday to Friday – 9AM to 8PM.
You can also contact to mouton fâché via email: contact@moutofache.com.



Confidentiality of Your Personal Information

The confidentiality of your personal information is of utmost importance to us. The website mouton fâché® has been the subject of a declaration at the CNIL under number 1211028. mouton fâché® has declared, through writing, to respect the confidentiality of the information you have entrusted upon us.


Protected Payment

Protected payments via the Internet are safer than a payment made in a store that is not equipped with a banking terminal.
To recognize a protected connection in SSL mode, an icon in the shape of a lock will appear at the bottom of the navigator. To see the details of a SSL certificate, click on the lock icon. In addition, the URL of the protected page is recognizable with the prefix "https" instead of "HTTP".

You can pay with your credit card or with your Paypal® account. If you choose to have a Paypal® account, you provide your banking information only at the time of the opening of the account. Your confidential data is never transmitted to a third party and is protected by Paypal® with the safest methods of encoding. In addition, if you have a Paypal® account, there is a 100% protection against unauthorised payments sent from your account.




Validation, Confirmation of Order and Production

Should you pay with a credit card, the payment confirmation will reach mouton fâché within 24 hours. After which, mouton fâché® will prepare, validate and process your order immediately.
Should you pay via a personal cheque, the processing of your order will be carried out upon the receipt of your cheque.




Stock Guarantee

Do not be worried about the availability of a stock. If a product has been proposed to you online, it is what we have it in stock. mouton fâché® is committed in delivering your order to you within the announced time. Should you receive a defective good, the good can be returned and refunded upon your request.



Safety of Your Parcel

mouton fâché® utilises colissimo to deliver orders if the delivery address is located in France.
A unique order number will be sent to you that allows you to track your package through the Internet.
Should the delivery address be located outside France, we shall deliver your order to you via International Priority Mail.




Price and cheeping delay

Zone France
Dom tom UE,
Switzerland
Rest of Europe et Africa America, Asia, Australia
Delivery Mode
Colissimo Colissimo International Priority Mail + recommendation International Priority Mail + recommendation International Priority Mail + recommendation
Delivery Time (*) 2 Working Days 4 to 6 Working Days 4 to 6 Working Days 4 to 7 Working Days 4 to 9 Working Days
Internet Tracking
Yes Yes No No No
Price for a  weight under
200 gr 5,10 € 8,00 € 7,50 € 8,10 € 9,20 €
300 gr 5,10 € 8,00 € 9,40 € 9,80 € 11,20 €
400 gr 5,10 € 8,00 € 10,00 € 10,40 € 12,20 €
500 gr 5,10 € 8,00 € 10,30 € 10,80 € 12,60 €
750 gr 6,30 € 11,90 € 12,00 € 12,50 € 14,50 €
1000 gr 6,30 € 11,90 € 13,00 € 14,00 € 16,80 €
1250 gr 7,00 € 16,20 € 14,00 € 15,00 € 19,80 €
1500 gr 7,00 € 16,20 € 15,00 € 16,00 € 22,10 €
1750 gr 7,00 € 16,20 € 16,00 € 17,00 € 23,50 €
2000 gr 7,00 € 16,20 € 16,50 € 18,00 € 24,50 €

More than 2000g: 2 parcels - The second parcel will be shipped to you without charges with our compliments.

(*) delivery delay: Add one working day for the validation of your order and production

Should you pay via a personal cheque, the processing of your order will be carried out upon the receipt of your cheque.



Satisfaction guaranty

The product that will be delivered to you is customised in the ateliers mouton fâché®. As each product is unique, our machines are always operated manually. Each product is thus handmade, which we ensure the quality of the textile and applications before sending it to you.

Although each product is specific, mouton fâché® provides you with the possibility to return your product.
Returns must be done within 7 days from the date of receipt. Products returned should be unused and in its original packaging together with its tags attached. The delivery costs stipulated on the invoice will not be reimbursed.

Upon receiving the returned product, we will process and reimburse the value of the product. Products that have been misused, mistreated or washed incorrectly will not be accepted for refunds.

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